Terms of Service

Effective date: September 23, 2026

These Terms of Service (“Terms”) govern access to and use of the Nuggy website, applications, and related services (“Services”) provided by Nuggy LLC (“Nuggy,” “we,” “us,” or “our”).

By accepting these Terms or using the Services where these Terms are presented as a condition of use, you agree to them. If you act on behalf of a business, you represent that you have authority to bind that business.

1. Separate Customer Agreements

If you or your business has a separate signed agreement with Nuggy, that agreement controls to the extent it conflicts with these Terms. These Terms do not replace or modify negotiated subscription, onboarding, payment, data-processing, or other contractual terms.

2. Eligibility and Accounts

The Services are intended for business use by adults who are authorized to act for their organizations. Customers using the Services for cannabis retail operations must maintain the licenses and authorizations required for those operations.

You agree to provide accurate account information, protect your login credentials, and use the Services only within your authorized access. Notify us promptly if you suspect unauthorized access to your account.

3. Our Services

Nuggy provides software to help retailers analyze store and market information and review pricing, inventory, menu, and operational recommendations.

Available features depend on your subscription, location, connected systems, and any separate agreement. Descriptions of planned features do not guarantee their availability.

Nuggy provides decision-support tools. Recommendations, forecasts, and AI-generated outputs may be incomplete or inaccurate and should be reviewed before use. You remain responsible for your business decisions, including pricing, promotions, purchasing, inventory management, and regulatory compliance.

Nuggy does not guarantee increased revenue, higher margins, particular savings, or any other business outcome. The Services do not provide legal, tax, accounting, or regulatory advice.

4. Acceptable Use

You may use the Services for your authorized business purposes. You must not:

• Use the Services unlawfully, fraudulently, or in a way that violates another person’s rights.
• Access accounts, systems, or information without authorization.
• Share credentials in violation of your account permissions or bypass access restrictions.
• Introduce malicious code or interfere with the operation or security of the Services.
• Copy, resell, redistribute, or reverse engineer the Services except where expressly authorized or permitted by applicable law.
• Extract data through unauthorized automated methods.
• Use the Services to coordinate unlawful pricing or other anticompetitive conduct.

5. Your Data and Our Intellectual Property

You retain ownership of the data you provide to Nuggy. You are responsible for having the rights, permissions, and notices required to provide that data and authorize any connected systems.

You authorize Nuggy to process your data as necessary to deliver the Services you request. Additional data rights and obligations are governed by your applicable customer agreement, our Privacy Policy, and applicable law.

Nuggy and its licensors retain ownership of the Services, including their software, branding, models, and documentation. Your access does not transfer ownership of those materials.

6. Subscriptions and Third-Party Services

Pricing, billing, renewal, cancellation, and refund terms are specified in the order or customer agreement you accept. These Terms do not create a free trial, refund guarantee, or right to future features.

The Services may connect with third-party systems or display information obtained from third parties. Those systems may have their own terms and privacy policies. Their availability, accuracy, and performance are outside Nuggy’s control.

7. Service Availability and Suspension

We may maintain, update, or change the Services, subject to our obligations under any applicable customer agreement.

We may restrict or suspend access when reasonably necessary to address misuse, a security risk, a legal requirement, or a breach of these Terms. Suspension, termination, and any associated billing or data-handling obligations remain subject to your separate agreement, if any.

8. Disclaimers and Liability

Except for commitments expressly made in a separate signed agreement, and to the extent permitted by law, the Services are provided “as is” and “as available.” Nuggy disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted or error-free, or that all information and recommendations will be accurate, complete, or current.

To the extent permitted by law, and subject to any separate signed agreement, Nuggy will not be liable for indirect, incidental, special, or consequential damages arising from use of the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or willful misconduct.

9. Updates and General Terms

We may update these Terms by posting a revised version and its effective date. We will provide reasonable advance notice of material changes, except where a more immediate change is required for legal or security reasons, and obtain acceptance where required.

Updates to these Terms do not amend a separate signed agreement unless made in accordance with that agreement.

If a provision is found unenforceable, the remaining provisions remain effective. A failure to enforce a provision does not waive the right to enforce it later.

10. Contact

For questions about these Terms, contact:

Nuggy LLC Email: info@nuggy.io